Privacy Policy

At Presidio Plumbing with Solar Heating, LLC, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard data when you use our online platform or engage with our services.

Information We Collect

We collect information that you provide directly to us, including when you request services, ask for a quote, or communicate with our team. This information may include:

• Your name, contact details, and address
• Details about the service or inquiry you submit
• Payment and billing information when applicable

We may also automatically collect certain technical data such as IP addresses, browser types, and usage data to improve and secure our online platform.

How We Use Your Information

Your personal data is used to:

• Provide and manage plumbing and solar heating services
• Respond to your inquiries and deliver customer support
• Process payments and fulfill transactions
• Improve our services and website functionality
• Comply with legal and regulatory obligations

Legal Basis for Processing

Under applicable privacy laws, including the GDPR, we process your personal data only when we have a lawful basis, such as:

• Your consent (when provided)
• Performance of a contract or to take steps prior to entering into a contract
• Compliance with legal obligations
• Legitimate interests pursued by our company, such as improving customer service and fraud prevention

Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information with trusted third parties who assist us in operating our business, such as payment processors or software providers. All third parties are bound by confidentiality and data protection requirements.

We may also disclose your information if required by law or to protect our rights and property.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined, comply with legal requirements, resolve disputes, and enforce agreements.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of inaccurate or incomplete data
• Object to or restrict certain data processing
• Withdraw consent where processing is based on consent
• Request data portability

To exercise these rights, please contact us at our physical address below.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or destruction.

International Transfers

As a locally based company serving primarily Tucson, AZ, we do not transfer personal data internationally. Should any cross-border data transfer become necessary, we will ensure appropriate safeguards are in place to protect your information.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed.

Contact Information

If you have questions or concerns about your privacy or this policy, you may contact us at: